MyRyde Website – Non Emergency Medical Transport

Reliable Non-Emergency Medical Transportation for Seniors and Adults Who Need Extra Care

Trusted by families, caregivers, and healthcare professionals for dependable, on-time senior transportation across Greater Cincinnati and South Dayton.

How It Works

1 Submit Your Ride Request

Fill out our short form or call us, it only takes a minute.

2 Confirm Details

Our friendly team reviews your trip and finalizes all details with you.

3 Take Your Ride

Your driver arrives on time to take you safely to your destination.

4 Return Home

We make sure you never have to wait to get back home.

What You Can Expect From MyRyde NEMT

Safe, reliable, and professional transportation delivered with consistency and care…one ride at a time.

Clear Communication

No one likes being left in the dark.

We communicate clearly before, during, and after the ride so everyone stays on the same page.

Door-to-Door Service

We don’t leave riders to figure it out alone.

From their front door to the vehicle, and into the building, our drivers are guides every step of the way.

Warm Hand Off

We don’t just “drop and go.”

We stay with the rider until they’re safely handed off to the next responsible person — nurse, staff, or family.

15 Minute Pick-Up Times

No one should sit around waiting.

We target 15-minute (or less!) pick-ups after appointments are complete. Not guaranteed, but always the standard we aim for.

Safe & Reliable Transportion to

appointments. dialysis. physical therapy. hospital visits. much more.

Service Areas

We are a locally operated non-emergency medical transportation (NEMT) provider out of Fairfield, OH serving seniors, adults with mobility challenges, and caregivers across Butler, Hamilton, Warren, Clermont, and Montgomery Counties, including surrounding areas.

Butler County

⦿ Fairfield
⦿ Fairfield Township
⦿ Hamilton
⦿ Liberty Township
⦿ Middletown
⦿ Monroe
⦿ West Chester

Hamilton County

⦿ Anderson Township
⦿ Blue Ash
⦿ Green Township
⦿ Madeira
⦿ Montgomery
⦿ Sharonville
⦿ Wyoming

Warren County

⦿ Deerfield Township
⦿ Franklin
⦿ Hamilton Township
⦿ Maineville
⦿ Mason
⦿ Morrow
⦿ Springboro

Clermont County

⦿ Batavia
⦿ Eastgate
⦿ Goshen
⦿ Loveland
⦿ Miami Township
⦿ Milford
⦿ Union Township

Montgomery County (South)

⦿ Beavercreek
⦿ Centerville
⦿ Kettering
⦿ Miamisburg
⦿ Moraine
⦿ Oakwood
⦿ West Carrollton

If you’re unsure whether your location is covered, submit a ride request and our team will confirm availability quickly.

Care in Every Aspect

MyRyde NEMT provides safe, reliable non-emergency medical transportation for seniors and adults with mobility challenges. Locally owned and community-driven, we partner with caregivers and healthcare providers to make every ride personal, comfortable, and on time.

What Our Riders & Partners Say

Transporting you or your loved one to the care they need is one of the most important responsibilities that we take on.

We understand how much trust is involved when coordinating non-emergency medical transportation. That’s why we focus on safety, reliability, and clear communication at every step, ensuring every ride is smooth, dependable, and respectful of each person’s unique needs.

But don’t just take our word for it. Here’s what riders, families, and healthcare partners say about their experience with MyRyde NEMT.

⭐ 5.0 / 5.0 Google Rating (20 Reviews)

“MyRyde NEMT is FANTASTIC! The level of professionalism, care and service they provide senior citizens and the elderly are amazing. My Dad is able to get to certain appointments w/o issue and at times he would like to celebrate and take a friend(s) out to dinner a chance to entertain and feel a little independence. Great service, great care and professionalism”

– Paul S.

“Cedric did a fantastic job with my Mom! Not only did he get her to her appointment on time, she was thrilled he talked to her and engaged with her on both ways of the trip! She was so impressed with the service and is excited to ride with them again! They took special care of her and I feel very comfortable sending her with them. Highly recommend!”

– Kim B.

“As a professional in the Healthcare space, I’m careful who I refer my loved ones to. I have MyRyde on speed dial. Multiple ways to schedule and staff is professional, friendly, and efficient. Highly recommend!”

– Angie H.

Where We Take Riders

We regularly provide transportation to and from a wide range of medical and care-related locations, including, but not limited to:

Doctor Appointments

Reliable transportation to primary care, specialists, follow-ups, and routine checkups.

Dialysis

Consistent, on-time rides for recurring dialysis treatments, three times a week or more.

Eye Doctor Appointments

Safe transportation to vision care appointments, including CEI and other ophthalmology visits.

Hospital or Facility Discharges

Fast, coordinated pick-ups to bring riders home or back to their senior living community after discharge.

Physical & Occupational Therapy

Dependable trips to rehab, PT/OT sessions, and ongoing therapy programs.

Active Adult Programs

Daily transportation to senior day programs, enrichment activities, and community-based adult services.

Frequently Asked Questions

Helping You Understand Our Process Services & Support

Do you provide transportation in my area?

We provide non-emergency medical transportation across Butler, Hamilton, Warren, Clermont, and Montgomery Counties. If you’re unsure about your location, submit a ride request and we’ll confirm availability.

What type of transportation service does MyRyde NEMT provide?

We offer ambulatory transportation in sedans, SUVs, and minivans, as well as wheelchair-accessible transportation for manual or smaller wheelchairs. We DO NOT provide bariatric, lift-support, stretcher, or ambulance-level transportation.

How much does a ride cost?

Pricing depends on factors like distance, vehicle type, and ride needs. Once you submit a ride request, our team will review the details and provide clear pricing before the ride is scheduled.

Do you accept insurance for rides?

At this time, we provide private-pay or facility-pay non-emergency medical transportation only. We always encourage riders and families to check with their insurance provider first to see if they have a transportation allowance, many plans offer free ride benefits that can help reduce out-of-pocket costs. If insurance coverage isn’t available, we’re happy to assist with private-pay or facility-paid rides.

How far in advance do I need to schedule a ride?

We recommend scheduling rides at least 48 hours in advance when possible. Requests within 24 hours may be accommodated with some flexibility, and last-minute requests are based on driver and vehicle availability.

How do I book a ride with MyRyde NEMT?

Booking a ride is easy. Submit a ride request through our website or call us at 513-218-6471. A MyRyde team member will follow up to confirm and finalize the ride, typically by the end of the business day (or the next business day if submitted on a weekend). Our 24/7 answering operator is always available if you need assistance.

How do I pay for my ride?

We accept private-pay by check, credit card, debit card, or ACH. Payments can be made online or over the phone, and our team will help guide you through the best option for your situation.

Hey Senior Housing Leaders, Nurses and Social Workers!

Is your team stretched thin?
Does your community only offer limited internal transportation services?
Does your current transportation provider cancel, run late, or miss rides?

You’re not alone…these problems happen every day.

If Transportation Is the Problem,
MyRyde NEMT is the Solution.

MyRyde NEMT partners with facilities across the community to reduce no-shows, eliminate delays, and keep your schedule running smoothly and worry-free.

Want to see how we can support your team with their transportation needs?